Friday, August 21, 2009

Digital version microTach may stops after 5000 rpm

I have resolved an issue with the digital version of microTach's produced before July 2009. The issue occurs on Harley bikes model 2007 or later.

Harley changed the coding on the digital bus signal in 2007. The result is that the microTach will operate normally in range 0-5000 rpm. At greater than 5000 rpm the microTach will only display the last reading of 5000 rpm, ignoring messages above 5000 rpm. (5500 on sportsters)

MicroTach's produced after July have resolved the issue and operate normally across the full range.

If you have the issue on your bike, I will replace the unit with an updated version. The simpliest method for replacement is for you to order a new digital version online at my website www.speedwayinstruments.com. Please indicate in the transaction or via email that this purchase is for replacement issue. I will ship out a new unit ASAP. Once you have the new unit; pull the old one off and replace with the new unit. Mail the old unit back to me and I will refund the full cost of the previously ordered unit. The old unit must be returned within 60 days of ordering the replacement unit in order for me to process the refund.

If you have any questions or issue please email me.

Thank you and sorry for the inconvenience.

Justin

Tuesday, August 4, 2009

microSpeed production on hold

A couple month ago, I put a hold on all microSpeed production. Primarily it was due to 3 factors.

1. Touchscreen sensitivity was not consistant in all environments
The touch screen temporarily stops working, if there is excessive moisture on display or user; if casing is touching other metal. This was causing alot of customer issues and I wanted to solve the root problem before exposing more customers.

2. I had at least one field failure of unknown cause. I suspect there was a data corruption in the internal memory. This could potentially happen if the bike was turned off while still moving.

3. I had difficulty manufacturing the units. Because the 3 digits of the display are seperate components I would sometimes get epoxy leaking in between the digits and it would look bad.

I still have some units left which I plan to use to support the ~40 customers out there using the microSpeed Speedometer in cause they have issue.

I am working on resolving these issues and moving back into production again; however I don't know exactly when that will happen.

Stay tuned if your interested